questionnaire

* WISDOM TROVE *

1:Libraries should be open to all - except the censor. [Response to questionnaire in Saturday Review, October 29 1960] ~ john-f-kennedy, @wisdomtrove

2:When the students were asked to identify their race on a pretest questionnaire, that simple act was sufficient to prime them with all the negative stereotypes associated with African Americans and academic achievement. If a white student from a prestigious private high school gets a higher SAT score than a black student from an inner-city school, is it because she’s truly a better student, or is it because to be white and to attend a prestigious high school is to be constantly primed with the idea of smart? ~ malcolm-gladwell, @wisdomtrove

* NEWFULLDB 2.4M *

1:The questionnaire is a simple first step toward becoming more self-aware. ~ Nick Morgan,

2:My questionnaire would be ruthless in filtering out women who were concerned with appearance. ~ Graeme Simsion,

3:Libraries should be open to all - except the censor. [Response to questionnaire in Saturday Review, October 29 1960] ~ John F Kennedy,

4:And it dawned on me that I had not designed the questionnaire to find a woman I could accept, but to find someone who might accept me. ~ Graeme Simsion,

5:[Public] libraries should be open to all—except the censor.

[Response to questionnaire in Saturday Review, October 29 1960] ~ John F Kennedy,

6:You’ll then use your responses to the Valued Living Questionnaire in the following exercise, which will help you move toward engaging in what you value. ~ Matthew McKay,

7:"Undecided," while running for re-election to state Senate in 1998, in response to an Outlines questionnaire asking, "Do you favor legalizing same-sex marriage?" ~ Barack Obama,

8:A while back, when Dick and Barry and I agreed that what really matters is what you like, not what you are like, Barry proposed the idea of a questionnaire for prospective partners. ~ Nick Hornby,

9:You can take our Amen Solution Brain Type Questionnaire on our web coaching site, the Amen Solution @ Home (www.amensolution.com ~ Daniel G Amen,

10:A guy might find a woman attractive but she might find him repulsive. The two must tango together. And LSM is capturing the dance—whereas the questionnaire is just assessing the dancers separately. ~ James W Pennebaker,

11:OhioColumbus: New regulations are requiring state residents to do more to get unemployment benefits: They must post their rsums on Ohio's job-search website, take three assessments and complete an unemployment questionnaire. ~ Anonymous,

12:whose students are willing to concentrate and sit still long enough and focus on answering every single question in an endless questionnaire are the same countries whose students do the best job of solving math problems. ~ Malcolm Gladwell,

13:We could ask about anything; the only constraint was that the questionnaire should include at least one mention of fish, to make it pertinent to the mission of the department. This went on for many months, and we treated ourselves to an orgy of data collection. ~ Daniel Kahneman,

14:My name is Lieutenant Meyer. I'll be your rescuer today. This rescue of your person is brought to you by the United States Navy and SEAL Team 8. we hope you have a nice rescue, and please feel free to fill out the questionnaire at the end of the trip. Tips are welcome. ~ Sophie Oak,

15:A little is fine, but the minute you start believing that you've picked the only right one out of the 4,200 or so on offer, you need to get a grip on yourself. Once you start thinking that it's okay to hate someone that chose one of the 4,199 others... snap out of it. ~ Arthur M. Jolly, in "The Questionnaire" (2010),

16:Is Your Child Highly Sensitive? A Parent’s Questionnaire Please answer each question as best you can. Answer TRUE if it is true or at least moderately true of your child, or was for a substantial time in the past. Answer FALSE if it has not been very true of your child, or was never true. My child . . . ~ Elaine N Aron,

17:The psyche questionnaire asks me to list the things I dislike. Why don’t they just use the word, hate? Why is everyone so afraid to admit they hate something? I write Advil, and then add Athens, Afghanistan and the U.S. Army. “In conclusion, I hate a lot of things that begin with the letter A,” I write in the space provided. ~ Katherine Owen,

18:Random search for data on ... off-chance is hardly scientific. A questionnaire on 'Intellectual Immoralities' was circulated by a well-known institution. 'Intellectual Immorality No. 4' read: 'Generalizing beyond one's data'. [Wilder Dwight] Bancroft asked whether it would not be more correct to word question no. 4 'Not generalizing beyond one's data. ~ Hans Selye,

19:I am smiling a big adopted-orphan smile as I write this ... I still love scribbling the word - WRITER - any time on a form, questionnaire, document asks for my occupation. Fine, I write personality quizzes, I don't write about the Great Issues of the Day, but I think it's fair to say I am a writer ... ('Adopted-orphan smile', I mean, that's not bad, come on.) ~ Gillian Flynn,

20:The KGB also distributed a secret personality questionnaire, advising case officers what to look for in a successful recruitment operation. In April 1985 this was updated for “prominent figures in the West.” The directorate’s aim was to draw the target “into some form of collaboration with us.” This could be “as an agent, or confidential or special or unofficial contact. ~ Luke Harding,

21:No aphorism is more frequently repeated in connection with field trials, than that we must ask Nature few questions, or, ideally, one question, at a time. The writer is convinced that this view is wholly mistaken. Nature, he suggests, will best respond to a logical and carefully thought out questionnaire; indeed, if we ask her a single question, she will often refuse to answer until some other topic has been discussed. ~ Ronald Fisher,

22:I went to Columbia University because they were doing a study on people who suffered from panic attacks, and because I suffered from panic attacks my whole life, I decided to be a part of it. They had this questionnaire where they asked, How many units of alcohol do you have in a month? The top answer was 40 or more, and I got really scared because I was having on average 60 or 70 drinks a week. And I realized that that was a bad sign. ~ Moby,

23:Late Anniversary Madrigal
May you find help from action figures I keep.
May you find them in the top drawer
And bring them out while you sleep
And I welcome darkness-The flickering TV, helicopters
hopscotched overhead.
May these nightdolls help you,
When every questionnaire questions you,
When diagonal smoke
Mafficks treetops.
Use this antidote liberally.
May your walk to the F train be not alone.
~ Daniel Nester,

24:There is a study that shows that people who were asked their political opinions, when there was a picture of the American flag in the corner of the questionnaire, reported more favorable attitudes toward Republican Party positions, because the flag is typically associated in people's minds with a Republican belief set. If people vote at a polling place inside a church, they vote more Republican. If they vote at a polling place inside a school, they vote more Democrat. ~ Robert Cialdini,

25:When the students were asked to identify their race on a pretest questionnaire, that simple act was sufficient to prime them with all the negative stereotypes associated with African Americans and academic achievement. If a white student from a prestigious private high school gets a higher SAT score than a black student from an inner-city school, is it because she’s truly a better student, or is it because to be white and to attend a prestigious high school is to be constantly primed with the idea of “smart”? ~ Malcolm Gladwell,

26:I found myself listening to Walter Bjork's fascinating radio program Bible Questionnaire (WFME, Orange, N.J.), and a caller asked where in the Bible one would find the statement "Neither borrower nor lender be." The poor host flipped like mad through his concordance without success. Naturally, since the quote is not from the Bible at all, but from Shakespeare's Hamlet! But it sounded biblical, so caller and host alike attributed it to scripture. Can it have been much more difficult to naively attribute wise sayings to Jesus? ~ Robert M Price,

27:A questionnaire! Such an obvious solution. A purpose-built, scientifically valid instrument incorporating current best practice to filter out the time wasters, the disorganised, the ice-cream discriminators, the visual-harassment complainers, the crystal gazers, the horoscope readers, the fashion obsessives, the religious fanatics, the vegans, the sports watchers, the creationists, the smokers, the scientifically illiterate, the homeopaths, leaving, ideally, the perfect partner, or realistically, a manageable shortlist of candidates. ~ Graeme Simsion,

28:If this nation is to be wise as well as strong, if we are to achieve our destiny, then we need more new ideas for more wise men reading more good books in more public libraries. These libraries should be open to all—except the censor. We must know all the facts and hear all the alternatives and listen to all the criticisms. Let us welcome controversial books and controversial authors. For the Bill of Rights is the guardian of our security as well as our liberty.

[Response to questionnaire in Saturday Review, October 29 1960] ~ John F Kennedy,

29:It’s the fear of being mistaken for Joyce that has always ensured that I ignore the box marked “biracial” and tick the box marked “black” on any questionnaire I fill out, and call myself unequivocally a black writer and roll my eyes at anyone who insists that Obama is not the first black president but the first biracial one. But I also know in my heart that it’s an equivocation; I know that Obama has a double consciousness, is black and, at the same time, white, as I am, unless we are suggesting that one side of a person’s genetics and cultural heritage ~ Zadie Smith,

30:In our hunger for guidance, we were ordinary. The American Freshman Survey, which has followed students since 1966, proves the point. One prompt in the questionnaire asks entering freshmen about “objectives considered to be essential or very important.” In 1967, 86 percent of respondents checked “developing a meaningful philosophy of life,” more than double the number who said “being very well off financially.” Naturally, students looked to professors for moral and worldly understanding. Since then, though, finding meaning and making money have traded places. The first has plummeted to 45 percent; the second has soared to 82 percent. ~ Anonymous,

31:A scientist places an ad in a Paris newspaper offering a free horoscope. He receives about 150 replies, each, as requested, detailing a place and time of birth. Every respondent is then sent the identical horoscope, along with a questionnaire asking how accurate the horoscope had been. Ninety-four per cent of the respondents (and 90 per cent of their families and friends) reply that they were at least recognizable in the horoscope. However, the horoscope was drawn up for a French serial killer. If an astrologer can get this far without even meeting his subjects, think how well someone sensitive to human nuances and not overly scrupulous might do. ~ Carl Sagan,

32:This is unjust. The questionnaire includes circumstances of a criminal’s birth and upbringing, including his or her family, neighborhood, and friends. These details should not be relevant to a criminal case or to the sentencing. Indeed, if a prosecutor attempted to tar a defendant by mentioning his brother’s criminal record or the high crime rate in his neighborhood, a decent defense attorney would roar, “Objection, Your Honor!” And a serious judge would sustain it. This is the basis of our legal system. We are judged by what we do, not by who we are. And although we don’t know the exact weights that are attached to these parts of the test, any weight above zero is unreasonable. ~ Cathy O Neil,

33:Questionnaire
HAVE I told any man to be a liar for my sake?
Have I sold ice to the poor in summer and coal to the poor in winter for the sake
of daughters who nursed brindle bull terriers and led with a leash their dogs
clothed in plaid wool jackets?
Have I given any man an earful too much of my talk-or asked any man to take a
snootful of booze on my account?
Have I put wool in my own ears when men tried to tell me what was good for
me? Have I been a bum listener?
Have I taken dollars from the living and the unborn while I made speeches on
the retributions that shadow the heels of the dishonest?
Have I done any good under cover? Or have I always put it in the show windows
and the newspapers?
~ Carl Sandburg,

34:Sample UFS Feedback Questionnaire My manager gives me actionable feedback that helps me improve my performance. My manager does not “micromanage” (i.e., get involved in details that should be handled at other levels). My manager shows consideration for me as a person. My manager keeps the team focused on our priority results/deliverables. My manager regularly shares relevant information from his/her manager and senior leadership. My manager has had a meaningful discussion with me about my career development in the past six months. My manager communicates clear goals for our team. My manager has the technical expertise (e.g., coding in Tech, accounting in Finance) required to effectively manage me. I would recommend my manager to other Googlers. ~ Laszlo Bock,

35:Color-coded maps were widely distributed to employees at headquarters in Seattle. Travel to green states like Michigan was okay, but orange states like California required special clearance so that the legal department could track the cumulative number of days Amazon employees spent there. Travel to red states, like Texas, New Jersey, and Massachusetts, required employees to complete an intensive seventeen-item questionnaire about the trip that was designed to determine whether they would make the company vulnerable to sales-tax collection efforts (number 16: “Will you be holding a raffle?”). Amazon lawyers then either nixed the trip altogether or obtained a private letter ruling from that state spelling out its specific treatment of that particular situation. ~ Brad Stone,

36:I've sequenced the questions for maximum speed of elimination,’ I explained. ‘I believe I can eliminate most women in less than forty seconds. Then you can choose the topic of discussion for the remaining time.’
‘But then it won’t matter,’ said Frances. ‘I’ll have been eliminated.’
‘Only as a potential partner. We may still be able to have an interesting discussion.’
‘But I’ll have been eliminated.’
I nodded. ‘Do you smoke?’
‘Occasionally,’ she said.
I put the questionnaire away. ‘Excellent.’ I was pleased that my question sequencing was working so well. We could have wasted time talking about ice-cream flavours and make-up only to find that she smoked. Needless to say, smoking was not negotiable. ‘No more questions. What would you like to discuss? ~ Graeme Simsion,

37:The authors determined the completeness of a mystical experience using two questionnaires, including the Pahnke-Richards Mystical Experience Questionnaire, which is based in part on William James’s writing in “The Varieties of Religious Experience.” The questionnaire measures feelings of unity, sacredness, ineffability, peace and joy, as well as the impression of having transcended space and time and the “noetic sense” that the experience has disclosed some objective truth about reality. A “complete” mystical experience is one that exhibits all six characteristics. Griffiths believes that the long-term effectiveness of the drug is due to its ability to occasion such a transformative experience, but not by changing the brain’s long-term chemistry, as a conventional psychiatric drug like Prozac does. ~ Anonymous,

38:A while back, when Dick & Barry & I agreed that what really matters is what you like, not what you *are* like, Barry proposed the idea of a questionnaire for potential partners, a 2 or 3 page multiple-choice document that covered all the music/film/TV/book bases. It was intended: a) to dispense with awkward conversation, and b) to prevent a chap from leaping into bed with someone who might, at a later date, turn out to have every Julio Iglesias record ever made. It amused us at the time... But there was an important & essential truth contained in the idea, and the truth was that these things matter, and it's no good pretending that any relationship has a future if your record collections disagree violently, or if your favorite films wouldn't even speak to each other if they met at a party. ~ Nick Hornby,

39:As a former consultant, I can tell you that many tout engagement as a panacea. They measure engagement through a short questionnaire, typically including statements like: “I have a best friend at work,” “In the last seven days, I have received recognition or praise for doing good work,” or “My supervisor, or someone at work, seems to care about me as a person.” My chief HR officer friends tell me that engagement surveys fail to tell them how to improve. If your scores are low, do you raise them by somehow convincing more employees to be best friends? Or, if profits are low, is the best fix to start praising people more? We do measure some similar topics at Google (along with dozens more), but don’t merge them into a single all-encompassing construct like engagement. We see better results by instead understanding very specific areas like career development or manager quality. ~ Laszlo Bock,

40:Why did you come to the United States?' That's the first question on the intake questionnaire for unaccompanied child migrants. The questionnaire is used in the federal immigration court in New York City where I started working as a volunteer interpreter in 2015. My task there is a simple one: I interview children, following the intake questionnaire, and then translate their stories from Spanish to English.

But nothing is ever that simple. I hear words, spoken in the mouths of children, threaded in complex narratives. They are delivered with hesitance, sometimes distrust, always with fear. I have to transform them into written words, succinct sentences, and barren terms. The children's stories are always shuffled, stuttered, always shattered beyond the repair of a narrative order. The problem with trying to tell their story is that it has no beginning, no middle, and no end. ~ Valeria Luiselli,

41:A while back, when Dick and Barry and I agreed that what really matters is what you like, not what you are like, Barry proposed the idea of a questionnaire for prospective partners, a two-or three-page multiple-choice document that covered all the music/film/TV/book bases. It was intended a) to dispense with awkward conversation, and b) to prevent a chap from leaping into bed with someone who might, at a later date, turn out to have every Julio Iglesias record ever made. It amused us at the time, although Barry, being Barry, went one stage further: he compiled the questionnaire and presented it to some poor woman he was interested in, and she hit him with it. But there was an important and essential truth contained in the idea, and the truth was that these things matter, and it’s no good pretending that any relationship has a future if your record collections disagree violently, or if your favorite films wouldn’t even speak to each other if they met at a party. ~ Nick Hornby,

42:You have criminals?” “Of course.” But the mere fact that Quin responded in this way caused Orolo to jump to a new leaf of the questionnaire. “How do you know?” “What?!” “You say of course there are criminals, but if you look at a particular person, how do you know whether or not he is a criminal? Are criminals branded? Tattooed? Locked up? Who decides who is and isn’t a criminal? Does a woman with shaved eyebrows say ‘you are a criminal’ and ring a silver bell? Or is it rather a man in a wig who strikes a block of wood with a hammer? Do you thrust the accused through a doughnut-shaped magnet? Or use a forked stick that twitches when it is brought near evil? Does an Emperor hand down the decision from his throne written in vermilion ink and sealed with black wax, or is it rather that the accused must walk barefoot across a griddle? Perhaps there is ubiquitous moving picture praxis—what you’d call speelycaptors—that know all, but their secrets may only be unlocked by a court of eunuchs each of whom has memorized part of a long number. Or perhaps a mob shows up and throws rocks at the suspect until he’s dead. ~ Neal Stephenson,

43:The most widely cited figure for the number of women suffering from Female Sexual Dysfunction comes from 1999: according to this, some 43 per cent of all women have a medical problem around their sex drive.27 This survey was published in the Journal of the American Medical Association (JAMA), one of the most influential journals in the world. It looked at questionnaire data asking about things like lack of desire for sex, poor lubrication, anxiety over sexual performance, and so on. If you answered ‘yes’ to any one of these questions, you were labelled as having Female Sexual Dysfunction. For the avoidance of any doubt about the influence of this paper, it has – as of a sunny evening in March 2012 – been cited 1,691 times. That is a spectacular number of citations. At the time, no financial interest was declared by the study’s authors. Six months later, after criticism in the New York Times, two of the three authors declared consulting and advisory work for Pfizer.28 The company was gearing up to launch Viagra for the female market at this time, and had lots to gain from more women being labelled as having a medical sexual problem. ~ Ben Goldacre,

44:Nowadays, the work of Alfred Hitchcock is admired all over the world. Young people who are just discovering his art through the current rerelease of Rear Window and Vertigo, or through North by Northwest, may assume his prestige has always been recognized, but this is far from being the case.

In the fifties and sixties, Hitchcock was at the height of his creativity and popularity. He was, of course, famous due to the publicity masterminded by producer David O. Selznick during the six or seven years of their collaboration on such films as Rebecca, Notorious, Spellbound, and The Paradine Case.

His fame had spread further throughout the world via the television series Alfred Hitchcock Presents in the mid-fifties. But American and European critics made him pay for his commercial success by reviewing his work with condescension, and by belittling each new film.
(...)
In examining his films, it was obvious that he had given more thought to the potential of his art than any of his colleagues. It occurred to me that if he would, for the first time, agree to respond seriously to a systematic questionnaire, the resulting document might modify the American critics’ approach to Hitchcock.
That is what this book is all about. ~ Fran ois Truffaut,

45:Southern violence was explored in one of the all-time coolest psychology studies, involving the use of a word rare in science journals, conducted by Nisbett and Cohen. Undergraduate male subjects had a blood sample taken. They then filled out a questionnaire about something and were then supposed to drop it off down the hall. It was in the narrow hallway, filled with file cabinets, that the experiment happened. Half the subjects traversed the corridor uneventfully. But with half, a confederate (get it? ha-ha) of the psychologists, a big beefy guy, approached from the opposite direction. As the subject and the plant squeezed by each other, the latter would jostle the subject and, in an irritated voice, say the magic word—“asshole”—and march on. Subject would continue down the hall to drop off the questionnaire. What was the response to this insult? It depended. Subjects from the South, but not from elsewhere, showed massive increases in levels of testosterone and glucocorticoids—anger, rage, stress. Subjects were then told a scenario where a guy observes a male acquaintance making a pass at his fiancée—what happens next in the story? In control subjects, Southerners were a bit more likely than Northerners to imagine a violent outcome. And after being insulted? No change in Northerners and a massive boost in imagined violence among Southerners. ~ Robert M Sapolsky,

46:Companies use various tests and methodologies. One popular test is called the Myers-Briggs Type Indicator. HubSpot uses a methodology called DISC, which stands for four basic personality types: dominant, influential, steady, and conscientious. You can be a mix of more than one trait—a D with a little bit of C mixed in, for example. The basic idea on all of these things is that you answer a zillion random questions, and a piece of software analyzes your answers to determine what kind of person you are. You do the test online. In the DISC assessment, you’re presented with statements to which you must answer yes or no. I am a neat and orderly person. I like peace and quiet. I am very persuasive. I am a very modest type. A week or so after filling out my questionnaire I am sent to a meeting where I will find out my results. It’s a group encounter, with about twenty people. I’m the only person from my department. The others seem to be mostly from sales. I don’t know any of them. DISC is based on concepts created in 1928 by a psychologist named William Marston, who also created the comic book character Wonder Woman. That tells you pretty much all you need to know about DISC. Other people picked up Marston’s concepts in the 1950s and 1970s, and used them to create personality assessment tests. The ideas are pretty much hogwash, and to make things worse, they are put into practice by people with no psychological training or expertise. At ~ Dan Lyons,

47:For half the young men, that was it. They were the control group. For the other half, there was a catch. As they walked down the hallway with their questionnaire, a man—a confederate of the experimenters—walked past them and pulled out a drawer in one of the filing cabinets. The already narrow hallway now became even narrower. As the young men tried to squeeze by, the confederate looked up, annoyed. He slammed the filing cabinet drawer shut, jostled the young men with his shoulder, and, in a low but audible voice, said the trigger word: “Asshole.” Cohen and Nisbett wanted to measure, as precisely as possible, what being called that word meant. They looked at the faces of their subjects and rated how much anger they saw. They shook the young men’s hands to see if their grip was firmer than usual. They took saliva samples from the students, both before and after the insult, to see if being called an asshole caused their levels of testosterone and cortisol—the hormones that drive arousal and aggression—to go up. Finally they asked the students to read the following story and supply a conclusion: It had only been about twenty minutes since they had arrived at the party when Jill pulled Steve aside, obviously bothered about something. “What’s wrong?” asked Steve. “It’s Larry. I mean, he knows that you and I are engaged, but he’s already made two passes at me tonight.” Jill walked back into the crowd, and Steve decided to keep his eye on Larry. Sure enough, within five minutes, Larry was reaching over and trying to kiss Jill. If you’ve been insulted, are you more likely to imagine Steve doing something violent to Larry? ~ Malcolm Gladwell,

48:Remember to write continuously the entire twenty minutes. And never forget that this writing is for you and you alone. At the conclusion of your twenty minutes of writing, read the section “Post-writing thoughts” and complete the post-writing questionnaire. Post-Writing Thoughts Following the Day One Writing Session Congratulations! You have completed the first day of writing. After each writing exercise, it can be helpful to make objective assessments about how the writing felt. In this way, you can go back and determine which writing methods are most effective for you. For this and for all future writing exercises, respond to each of the five following questions either at the end of your writing or in a separate place. Put a number between 0 and 10 by each question. 0 — Not at all 1 2 3 4 5— Somewhat 6 7 8 9 10— A great deal A. To what degree did you express your deepest thoughts and feelings? B. To what degree do you currently feel sad or upset? C. To what degree do you currently feel happy? D. To what degree was today’s writing valuable and meaningful for you? E. Briefly describe how your writing went today so you may refer to this later. For many people, the first day of writing is the most difficult. This kind of writing can bring up emotions and thoughts that you may not have known that you had. It may also have flowed much more easily than you expected — especially if you wrote about something that you have been keeping to yourself for a long time. If you don’t want anyone to see your writing, keep the pages in a secure place or destroy them. If keeping them is not a problem, you can go back and analyze the pages at the end of the four days of writing. Now, take some time for yourself. Until tomorrow. ~ James W Pennebaker,

49:Clothes
Walking back to the office after lunch,
I saw Hans. “Mister Isham, Mister Isham,”
He called out in his hurry, “Herr Wegner needs you.
A woman waiting for a border pass
Took poison, she is dead, and the police
Are there to take the body.” In the hall,
The secretaries stood outside their doors
Silently waiting with Wegner. “Sir,” he said,
“It was her answer on the questionnaire,
A clerk for the Gestapo. So it was.”
Within the outer office, by the row
Of wooden chairs, one lying on its side,
On the discolored brown linoleum floor
Under a GI blanket was the lost
Unmoving shape; uncovered, from a fold,
A dirty foot half out of a dirty shoe,
Once white, heel bent, the sole worn through, the skin
Bruised red and calloused, uncut toenails curved
And veined like an old ivory. No one spoke.
Police stood at attention by a stretcher.
After an empty moment, suddenly
Bent over as if taken by a cramp,
I sobbed out loud and, on my uniform,
Vomited up my lunch—over the tie,
The polished buttons and insignia,
The little strips of color and the green
Eisenhower jacket with its Eagle patch,
The taut pants in a crease, the glistening jump-boots—
Vomiting and still sobbing, like a child
Awakened in the night, and sick. Wegner and Hans
Held me, murmuring, “Ach, dear sir, the war
Is over and not over, such things happen.”
While no one else moved, Frau Schmidt brought a towel
To clean me off before Hans walked me back,
My arm across his shoulders and I retelling
The story of how, near Zell am See, we found,
Hung from a tree in leaf, the final sack
Of bones, in rotted Wehrmacht green. In the house
An SS lord had furnished for his mistress—
11
Deep sofas, Persian rugs, and velvet drapes—
Frau König took my clothes. In my own room,
Wearing the Gucci robe Bouchard had taken
From a fine house before we got to Ulm,
Instead of lying down to rest, I studied
The book I read for German with Frau Schmidt,
Goethe’s Italian Journey. Through the window,
The Watchman’s upper slopes were shadows, green
And purple with the afternoon, its snows
Melting, its double peaks the victory sign.
~ Edgar Bowers,

50:In 1970, psychologists Bibb Latane and John Darley created an experiment in which they would drop pencils or coins. Sometimes they would be in a group, sometimes with one other person. They did this six thousand times. The results? They got help 20 percent of the time in a group, 40 percent of the time with one other person. They decided to up the stakes, and in their next experiment they had someone fill out a questionnaire. After a few minutes, smoke would start to fill the room, billowing in from a wall vent. They ran two versions of the experiment. In one, the person was alone; in the other, two other people were also filling out the questionnaire. When alone, people took about five seconds to get up and freak out. Within groups people took an average of 20 seconds to notice. When alone, the subject would go inspect the smoke and then leave the room to tell the experimenter he or she thought something was wrong. When in a group, people just sat there looking at one another until the smoke was so thick they couldn’t see the questionnaire. Only three people in eight runs of the group experiment left the room, and they took an average of six minutes to get up. The findings suggest the fear of embarrassment plays into group dynamics. You see the smoke, but you don’t want to look like a fool, so you glance over at the other person to see what they are doing. The other person is thinking the same thing. Neither of you react, so neither of you becomes alarmed. The third person sees two people acting like everything is OK, so that third person is even less likely to freak out. Everyone is influencing every other person’s perception of reality thanks to another behavior called the illusion of transparency. You tend to think other people can tell what you are thinking and feeling just by looking at you. You think the other people can tell you are really worried about the smoke, but they can’t. They think the same thing. No one freaks out. This leads to pluralistic ignorance—a situation where everyone is thinking the same thing but believes he or she is the only person who thinks it. After the smoke-filled room experiment, all the participants reported they were freaking out on the inside, but since no one else seemed alarmed, they assumed it must just be their own anxiety. ~ David McRaney,

51:Another thing you need to understand is what we now call the “core competencies” of your organization. What are we really good at? What do our customers pay us for? Why do they buy from us? In a competitive, nonmonopolistic market—and that is what the world has become—there is absolutely no reason why a customer should buy from you rather from your competitor. None. He pays you because you give him something that is of value to him. What is it that we get paid for? You may think this is a simple question. It is not. I have been working with some of the world’s biggest manufacturers, producers, and distributors of packaged consumer goods. All of you use their products, even in Slovenia. They have two kinds of customers. One, of course, is the retailer. The other is the housewife. What do they pay for? I have been asking this question for a year now. I do not know how many companies in the world make soap, but there are a great many. And I can’t tell the difference between one kind of soap or the other. And why does the buyer have a preference—and a strong one, by the way? What does it do for her? Why is she willing to buy from one manufacturer when on the same shelves in the United States or in Japan or in Germany they are soaps from other companies? She usually does not even look at them. She reaches out for that one soap. Why? What does she see? What does she want? Try to work on this. Incidentally, the best way to find out is to ask customers not by questionnaire but by sitting down with them and finding out. The most successful retailer I know in the world is not one of the big retail chains. It is somebody in Ireland, a small country about the size of Slovenia. This particular company is next door to Great Britain with its very powerful supermarkets, and all of them are also in Ireland. And yet this little company has maybe 60 percent of the sandwich market. What do they do? Well, the answer is that the boss spends two days each week in one of his stores serving customers, from the meat counter to the checkout counter, and is the one who puts stuff into bags and carries it out to the shoppers’ automobiles. He knows what the customers pay for. But let me go back to the beginning: The place to start managing is not in the plant, and it is not in the office. You start with managing yourself by finding out your own strengths, by placing yourself where your strengths can produce results and making sure that you set the right example (which is basically what ethics is all about), and by placing your people where their strengths can produce results. ~ Peter F Drucker,

52:What are these substances? Medicines or drugs or sacramental foods? It is easier to say what they are not. They are not narcotics, nor intoxicants, nor energizers, nor anaesthetics, nor tranquilizers. They are, rather, biochemical keys which unlock experiences shatteringly new to most Westerners. For the last two years, staff members of the Center for Research in Personality at Harvard University have engaged in systematic experiments with these substances. Our first inquiry into the biochemical expansion of consciousness has been a study of the reactions of Americans in a supportive, comfortable naturalistic setting. We have had the opportunity of participating in over one thousand individual administrations. From our observations, from interviews and reports, from analysis of questionnaire data, and from pre- and postexperimental differences in personality test results, certain conclusions have emerged. (1) These substances do alter consciousness. There is no dispute on this score. (2) It is meaningless to talk more specifically about the “effect of the drug.” Set and setting, expectation, and atmosphere account for all specificity of reaction. There is no “drug reaction” but always setting-plus-drug. (3) In talking about potentialities it is useful to consider not just the setting-plus-drug but rather the potentialities of the human cortex to create images and experiences far beyond the narrow limitations of words and concepts. Those of us on this research project spend a good share of our working hours listening to people talk about the effect and use of consciousness-altering drugs. If we substitute the words human cortex for drug we can then agree with any statement made about the potentialities—for good or evil, for helping or hurting, for loving or fearing. Potentialities of the cortex, not of the drug. The drug is just an instrument. In analyzing and interpreting the results of our studies we looked first to the conventional models of modern psychology—psychoanalytic, behavioristic—and found these concepts quite inadequate to map the richness and breadth of expanded consciousness. To understand our findings we have finally been forced back on a language and point of view quite alien to us who are trained in the traditions of mechanistic objective psychology. We have had to return again and again to the nondualistic conceptions of Eastern philosophy, a theory of mind made more explicit and familiar in our Western world by Bergson, Aldous Huxley, and Alan Watts. In the first part of this book Mr. Watts presents with beautiful clarity this theory of consciousness, which we have seen confirmed in the accounts of our research subjects—philosophers, unlettered convicts, housewives, intellectuals, alcoholics. The leap across entangling thickets of the verbal, to identify with the totality of the experienced, is a phenomenon reported over and over by these persons. ~ Alan W Watts,

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